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Without data how can you measure your success? Having a full vision of your business is critical. Live reporting shows you at a glance where your enquiries are coming from and what percentage are being converted into sales. This information can help you track the value of your advertising dollar. By analyzing the data provided in the sales dashboard you can see what advertising campaigns are working and where you can cut back or increase spending.
First impressions are lasting. Picture two different scenarios, you are getting two quotes from two different companies. The first arrives with a clipboard and pen, scribbling a quick list on a piece of paper, barely able to make eye contact with you while they write profusely. Outdated, haphazard and time consuming. The next arrives carrying only a slimline mobile device, they quickly and efficiently move through your house updating their tablet which they inform you is linked to the webmove system so your inventory, although it can be edited at any time, is added only once. Sleek, professional and accurate. Which company gives you more confidence?
Give your sales team the edge on your competitors. The webmove onsite survey app allows for an accurate inventory to be recorded in real time, inside your clients home. This of course increases accuracy and efficiency and most importantly gives your sales representative more time to focus on your clients requirements.
**COMING SOON** We are currently developing an app that your clients will be able to download to their mobile phone. Getting a removal quotation can be time consuming, with the help of the Client Quoting App your clients can start the quotation process on their computer while they are at work (in their lunch break of course) then choose to download the app and finish inputting their details when they get home. All of the data they have entered will be saved each time so they dont have to start from scratch. Giving your clients even more flexibility.
Your client has the power in their hands from the get go with the live Inventory form. Your website can be viewed at any time of the day or night giving your client the flexibility to get a quote and edit their list of items as many times as they need to as their needs change and become finalised closer to their removal date.
You also have the benefit of knowing exactly what is loaded onto each vehicle or container when your driver checks the items provided by your client off the e-list, labels each item with its unique barcode, scans the barcode then uploads photos and comments as he goes making it clear to you if there are extra items at the pickup point. Giving you the information you need to ensure you receive payment for all of the space your client has utilised.
The e-list saves time at delivery. The photos in conjunction with the barcoded labels and e-list assist the delivery crew in identifying your client’s goods, especially in shared loads. This reduces the chance of short delivery.
First impressions are lasting. Picture two different scenarios, you are getting two quotes from two different companies. The first arrives with a clipboard and pen, scribbling a quick list on a piece of paper, barely able to make eye contact with you while they write profusely. Outdated, haphazard and time consuming. The next arrives carrying only a slimline mobile device, they quickly and efficiently move through your house updating their tablet which they inform you is linked to the webmove system so your inventory, although it can be edited at any time, is added only once. Sleek, professional and accurate. Which company gives you more confidence?
Give your sales team the edge on your competitors. The webmove onsite survey app allows for an accurate inventory to be recorded in real time, inside your clients home. This of course increases accuracy and efficiency and most importantly gives your sales representative more time to focus on your clients requirements.
Your operations team will have all of the information for the upcoming bookings available at a glance ensuring optimal utilisation of available resources. Each day the bookings, including confirmed e-list are uploaded directly to the removal crews mobile device. Once the crew have finished each load the confirmed actual load list is updated and can be viewed by operations staff immediately, giving them the tools they need to deal with any discrepancies. Your client signs confirming pickup and delivery and also has the opportunity to rate and comment on the removal crews performance. This gives you the opportunity to know which removal crew are excelling and which may need some coaching or re-training and gives your client the confidence that you are striving to provide them with the best possible service. Each item is labelled with a barcode unique to each job which is scanned at pick up then into store if required then again at delivery, greatly reducing the chance of items being incorrectly delivery. Manifests are quickly generated semi-automatically. The time stamp indicates the job load order, eliminating the chance of human error or miscommunication.
Without data how can you measure your success? Having a full vision of your business is critical. Live reporting shows you at a glance where your enquiries are coming from and what percentage are being converted into sales. This information can help you track the value of your advertising dollar. By analyzing the data provided in the sales dashboard you can see what advertising campaigns are working and where you can cut back or increase spending.
Let your client do the work for you! With our online quoting tool your clients can enter or update their inventory at their leisure. The system automatically calculates volumes & lets you know when an inventory has been amended so the price can be changed.
The online quoting module can be fixed to your current website in the form of a banner or button. Multiple domain support can separate different brands or areas at the point of contact so you can see where your inquiries are coming from. Volumes are automatically calculated from the inventory (e-list) of items entered. The inventory can be changed as many times as required by your client leaving a clear audit trail.
Enquiries are the lifeblood of any business. Converting quotes to satisfied clients is what it takes to stay in business and thrive. By managing your enquiries in a systematic and structured way you can increase both the number of enquiries you generate and the number you convert to sales. The quote management tool presents your sales team with the information they require to take the appropriate steps in contacting your potential clients, ensuring no sales opportunities are missed.
Emails are generated throughout the sales, booking and removal process. When your client obtains their initial quote an email is automatically generated confirming their move details including the list (e-list) of items quoted. Every time they update their e-list or change delivery destination a new email is sent with the new e-list and/or details attached. At the time of booking an email is again automatically generated this time confirming pick up details with a copy of the confirmed list of items quoted. At this point you can attach an automatically raised invoice for payment or removal deposit depending on your terms and conditions. Once the consignment has been picked up an email is automatically generated confirming pickup including the list of actual items collected along with the photos and condition comments uploaded by the removal crew. You can customise the emails to your own needs and can upload attachments such as your terms and conditions from a preloaded list or a one off fact sheet if your client has specific requirements.